Privacy Policy

At Eden & Associates, Inc., we value you as a customer and share your concerns about privacy. We hope this notice, which describes our use and protection of nonpublic personal information ("customer information"), will help you understand how we treat the customer information that we obtain from you or other sources in the course of providing you with products and services.

This privacy statement covers the site www.edenbenefits.com. Because this Web site wants to demonstrate its commitment to our users' privacy.

1. We do not sell customer information.
2. We do not sell any customer information to any company or individual.
3. We expect persons or organizations that provide services on our behalf to keep customer information confidential and to use it only to provide the services we've asked them to perform.
4. Within Eden & Associates, Inc., we communicate regarding the need to protect your information to those individuals who may have access to it, and we've established physical, electronic, and procedural safeguards to protect customer information.

Below we've provided answers to questions that might be on your mind regarding privacy. You may be wondering...

Much of the customer information that we have about you comes directly from you. You gave some of this information to us on your application or request for insurance or other products we offer. We keep information about the types of products and services you purchase from us.

Depending on the nature of the transaction you are completing with us, you may be asked to provide information to Eden & Associates, Inc. , agencies, or other entities working on Eden & Associates' behalf. The kinds of customer information you may be asked to provide could include: information we receive from you on applications or other forms, such as your name, address, and Social Security number; and information about your transactions with our affiliates, others, or us-for example, your policy coverage, premiums, and payment history.

We also may collect information from outside sources, including consumer reporting agencies and health care providers. This information includes loss information reports, motor vehicle reports, credit reports, and medical information.

Eden & Associates, Inc. does not sell customer information, or medical information, to anyone. Nor do we share it with companies or organizations outside of Eden & Associates, Inc. that would use that information to contact you about their own products and services. If that practice were ever to change, we would, of course, offer you the ability to opt out of this type of information sharing, and we would offer you the opt-out with plenty of time for you to respond before the change in our practice took place.

To help you with your overall insurance program, your agent or broker may use customer information for marketing purposes. We may also use customer information to communicate with you about products, features, and options you have expressed an interest in or that we believe may be of interest to you. To transact business on your behalf, we may find it necessary to provide customer information, without authorization but only as permitted or required by law, to persons or organizations both inside and outside of Eden & Associates, Inc. These include, for example: our affiliated companies, companies that perform marketing services on our behalf, or other financial institutions with which we have a joint marketing agreement for the sale of our own products, and your agent or broker. How do we protect your customer information?

When we share customer information with companies working on Eden & Associates' behalf, we expect those companies to use that information only to provide the service we have asked them to perform. Within Eden & Associates, Inc., customer information is available to those individuals who may need to see it to fulfill and service the needs of Eden & Associates' customers. We communicate regarding the need to protect customer information to all employees and agents, especially those individuals who have access to it. Plus, we've established physical, electronic, and procedural safeguards to protect customer information.

Finally, should your relationship with Eden & Associates, Inc. end, your customer information will remain protected in accordance with our privacy practices as outlined in this Important Notice.

If you are an Internet user... edenbenefits.com provides information about Eden & Associates, Inc., our products, and the agencies and brokers that we represent. This Privacy Statement applies to users of edenbenefits.com, regardless of whether the user is an Eden & Associates, Inc. customer.

We want to make sure our visitors feel very comfortable in dealing with Eden & Associates, Inc. on the Internet. In this spirit, we have developed the following policy regarding the privacy of the information we collect from our Web site visitors.

During the period you are logged onto our website, we record your IP address (a number assigned to your computer when you use the Internet), browser and platform type, domain name, access time, referral data and your activity while using or reviewing our site, but not your e-mail address unless you provide it to us.

The Eden & Associates, Inc. website does not use a session ID cookie. We will not solicit you as a result of your accessing our Web site unless you request further information about our products or services.

Our Web site relates to insurance products and services and is not intended for children. We do not market any products or services to children or knowingly collect any information from children. If we become aware that information is or has been submitted by or collected from a chil, we will delete this information.

The information we collect through your use of this site (such as your internet service provider, your e-mail address, and personal information you give us in addition to your e-mail address) is not sold or in any way voluntarily disclosed to third parties, except our agents, unless disclosure is required by law. We collect and keep this information for the purpose of answering your e-mail and measuring your interest in the various sections of our Web site. By storing this information, we can provide you with a more personalized Web experience and more efficiently deliver relevant content and product offerings to users of our Web site.

What security procedures do we use to guard against the loss, misuse, alteration, or theft of information while that information is being submitted to Eden & Associates, Inc. over the Internet E-mail messages are not secure. Our security software does not encrypt e-mail messages. E-mail messages traveling through the Internet are subject to viewing, alteration, and copying by potentially anyone on the Internet.

We take seriously the issue of safeguarding your privacy online. However, please note that you should exercise discretion with respect to the submission of any personal information via e-mail. Please keep in mind that transmitting information via e-mail over the Internet is never completely secure and thus any information submitted may be intercepted, collected, used or disclosed by others. If you are concerned about the security of your communication, we encourage you to send your correspondence to the address listed below. We are not responsible for the security or confidentiality of communication you send to us through the Internet using e-mail messages.

If you have questions regarding our Privacy Statement, you can contact us at our postal address: 5010 Old Greenwood Street, Fort Smith, AR 72903. Or, you can reach us via e-mail.

We hope you have found this Privacy Statement helpful. If you are not comfortable with any of the terms or policies described in this Privacy Statement, we ask that you discontinue use of our site. Please be aware that we may periodically update or revise this Privacy Statement. If you have any questions or would like more information, please don't hesitate to contact us as outlined above.